Decision #285AcceptedTrack · PM Careers & Leadership4 min read
Convera names four leaders for integrated payments platform
Convera named four executives to run product, technology and operations as it integrates close to $200 billion in annual payment flows, foreign exchange risk management and multi-currency accounts.

Context
Four appointments: Mike Cahill (EVP and COO), Jon Southall (SVP and CTO), Tui Allen (SVP and CPO), and Chris Steinig (CIO).
Cahill joined in June 2026 and now has permanent responsibility across product, technology and operations.
Annual payment flows approach $200 billion across more than 140 currencies and 200 countries and territories.
Southall managed PayPal’s Large Enterprise Platform, which handled more than $1.5 trillion annually.
Chris Steinig is a 25-year Convera veteran promoted to chief information officer.
Convera processes close to $200 billion in annual payment flows across more than 140 currencies and 200 countries and territories. That metric represents the money moving through its network each year. It has appointed four C-suite executives to build one integrated platform for cross-border payments, foreign exchange risk management and multi-currency accounts.
Who leads the platform?
- Mike Cahill becomes executive vice president and chief operating officer.
- Jon Southall becomes senior vice president and chief technology officer.
- Tui Allen becomes senior vice president and chief product officer.
- Chris Steinig becomes chief information officer.
The four leaders now share responsibility for one delivery structure. Cahill joined Convera in June 2026 as interim chief product and technology officer. He now takes permanent operational responsibility across all three functions.
What changes inside Convera?
Convera frames the appointments as a move away from functional silos. The organisational change matters because Convera now needs one delivery structure spanning payment execution, risk management, account holding and the infrastructure supporting all three functions. The goal is one platform spanning payments, foreign exchange risk and multi-currency accounts. That last feature lets businesses hold balances in several currencies.
Shared leadership will not guarantee customer outcomes. The test is consistent releases, modernised infrastructure and dependable operations across markets. Without those outcomes, the reorganisation remains an internal change.
What experience does the team bring?
Convera said Southall arrives from PayPal. He managed the Large Enterprise Platform, which handled more than $1.5 trillion in annual transaction volume. That metric measures the yearly value processed across the platform. Earlier work at Boku and Braintree adds high-volume infrastructure experience.
Convera said Allen came from Ticketmaster/Live Nation and Shopify. Her background covers consumer product design and user adoption. That experience is less typical for a business-to-business payments company. It matters as Convera courts fintechs and business platforms seeking embedded foreign exchange and payment capabilities.
Convera promoted Steinig internally after 25 years at the company. He will focus on platform modernisation and operational resilience. Together, the appointments target the sector’s two competing demands: dependable, compliant infrastructure at scale, and a product experience that supports adoption by business customers.
Why does Convera need an integrated platform?
Group chief executive Patrick Gauthier said: “Businesses don’t just need faster or less expensive cross-border payments. They need to know where their money is, what it is worth and how to protect it as it moves.”
Convera says few fintech specialists match its regulatory and network footprint. The segment has attracted significant capital and consolidation pressure over the past several years. Competition spans enterprise and mid-market cross-border payments. Convera’s principal competitors include specialist firms Corpay and Western Union Business Solutions, bank treasury services, and a growing tier of API-first challengers Airwallex, Wise Business and Nium. API-first means exposing payment functions through software interfaces.
The company’s plan combines payment execution with embedded foreign exchange hedging. Embedded hedging places currency protection inside the payment flow. It also includes multi-currency account holding at the transaction point.
That direction reflects a broader shift in customer demand. Customers increasingly seek treasury-adjacent functions from payment providers. That demand favours one provider over separate banking, foreign exchange and treasury relationships. An integrated ledger keeps account balances and currency movements in one record. That capability can become a structural differentiator, rather than a simple feature.
What must Convera prove?
Business-to-business cross-border payments have historically prioritised reliability and compliance over user experience. Consumer-grade design cannot compensate for weak infrastructure. Infrastructure scale alone does not remove the adoption challenge.
Mike Cahill, Convera’s executive vice president and chief operating officer, set the near-term priority as execution rather than invention. He said: “Our focus is disciplined execution: translating customer needs into products, modernising the technology that supports them and delivering consistently in every market we serve.”
The appointments alone do not establish product progress. Two indicators will test Convera’s direction.
- Product releases against the Multi-Currency Account and application programming interface roadmap Convera previously signalled.
- Commercial partnership announcements with banks or embedded-finance platforms in the near term.
Those moves would test whether Convera can extend its platform beyond its existing network. Product teams should now watch Convera’s Multi-Currency Account and API releases, because shipped functionality, rather than another leadership change, will determine whether payments, treasury and foreign exchange controls converge inside one workflow.
via Google News - Chief Product Officer (Source)
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Market editor covering regulation, policy and their impact on product management at Roadmap File.
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